Due to the PACT Act, USPS is prohibited by law from carrying vape products. FNYBB is continuing to ship to our customers using a network of regional carriers, but we are not currently able to ship to all locations. We will inform you at checkout if we cannot currently ship to your location.
Special network supports vaping & Smoking business runing legally
Please ensure you have an account so we can notify you when deliveries resume to your location. You can sign-up here. Not only will we let you know when we can deliver to you, but you’ll also get a 10% discount code!
How long does delivery take?
Orders placed before 11am Eastern will ship the same day, or the next working day if placed after this time. Orders placed over the weekend will start processing Monday morning as we do not process orders on weekends or public holidays.
Shipping times range from 2 – 8 business days, depending upon the location and will be advised at checkout. These times are not guaranteed.
Free Standard Shipping on Orders Above $75
FNYBB offers free standard shipping on orders with a basket size of $75 or over, excluding tax and after any discount or coupon is applied.
Do I have to sign for my package?
Yes, every delivery containing vaping products will require an adult (21+) with ID to sign for the package in ALL states. If no adult is home during the week, we recommend that you have your order sent to a work address. If no one is available to sign, the carrier will make a maximum of 2 further delivery attempts, but this is not guaranteed. If they are unable to obtain a signature, it will be returned to our warehouse.
During the checkout process, you must agree to receive SMS texts from the carrier. We need this information because, in some locations, the carrier will need to confirm that there is an adult to sign BEFORE they attempt delivery. If you receive an SMS, please respond with the requested confirmation.
Is the packaging ‘discreet’?
There are Federal labeling rules for packages containing vaping products, so your packages will have a sticker on them that reads: “CIGARETTES/NICOTINE/SMOKELESS TOBACCO: FEDERAL LAW REQUIRES THE PAYMENT OF ALL APPLICABLE EXCISE TAXES AND COMPLIANCE WITH APPLICABLE LICENSING AND TAX-STAMPING OBLIGATIONS.”
Where does FNYBB ship from?
FNYBB ships from our warehouse in Michigan.
Where does FNYBB ship to?
FNYBB ships to all US states where vape mail is legal, and shipping coverage is available.
We Do Not ship to:
- Alaska
- Hawaii
- Guam
We cannot ship to P.O. boxes or military bases.
Due to the PACT Act, we temporarily suspended shipments to some states. Currently, we are unable to accept and ship orders to the locations listed below. We continue to work to re-establish service to these areas.
Order Tracking
Once your order has been shipped, we will send a notification to the email address you used to place your order – if you don’t see it, please check your spam folder before contacting us. This email will contain your tracking number and link.
Incomplete or Incorrect Address Submissions
Errors in the shipping address WILL lead to a failed delivery so please enter your shipping address carefully and review before proceeding. We can only issue a refund IF the package is received back at our warehouse. Carriers may charge a Return to Sender fee. If the package is received at our warehouse, we will refund the order (including tax, less the actual shipping cost, adult signature fee and the RTS fee). If the order qualified for free shipping and is returned to our warehouse, we will deduct the actual shipping cost & any RTS fee from the refund.
Missing/Delayed Deliveries
Once orders have left our warehouse, we still haveresponsible for delayed or missing deliveries. we want our customers to order with confidence, so we have a fair and clear refund policy to ensure that our customers are never out of pocket.